Use cases

Make complex information instantly accessible with Aurora

Semantic AI: the new value driver for agencies

Your clients share a common challenge: the richness of their content is an asset, but its accessibility is a barrier. They are seeking a sustainable solution to transform high-volume websites into conversational platforms, without adding to their teams’ workload.

Aurora is the strategic asset you need.

Designed specifically for white-label resale, our semantic AI solution is 100% automated with zero development required for your teams. Integrate the most powerful intelligent search engine on the market and provide your clients with instant information access, opening up new service opportunities and contract prospects.

Use Case #1: Municipality and local government websites

Municipal websites are dense repositories. Your city council and local government clients are overwhelmed by first-level inquiries (phone, email) that are, in reality, purely informational questions. Their need: to reduce the administrative burden and provide a digital service that meets modern citizen expectations.

Examples of managed citizen inquiries (City Hall)
  • “How do I renew my ID card?”
  • “I’ve lost my cat, what should I do?”
  • “When is the bulky waste collection in my neighborhood?”
  • “How do I sign my child up for the school cafeteria?”
Key benefits for your agency
  • Unique value proposition: Automated citizen relations.
  • Measurable reduction in support costs for your client.
  • Enhanced digital deliverables (websites) through integrated intelligence.
  • Turnkey solution for the continuous improvement of digital public services.

Key highlights

Deploying Aurora means providing an autonomous AI that: Automatically ingests and analyzes all content and documents (including complex PDFs). Interprets citizens’ natural language (intents, procedures, urgencies) beyond mere keywords. Provides concise and precise answers to instantly resolve the information search process.

Use Case #2: Streamlining the patient journey in the healthcare sector

Hospitals and clinics manage a stream of critical information (medical, administrative, and logistical). Confusion in the patient journey (admissions, departments, billing) generates stress and overwhelms switchboards. Your clients need a tool that clarifies information without requiring human intervention.

Examples of managed healthcare inquiries
  • “How do I prepare for my surgical hospitalization?”
  • “Where is the pediatric emergency department and how do I get there?”
  • “What documents are required for admission?”
  • “How can I get a duplicate invoice after a consultation?”
Key benefits for your agency
  • Competitive differentiation in a sector that demands high reliability.
  • Proven reduction of pressure on reception and administrative teams.
  • Improved Patient Experience (PX) indicators.
  • Modular solution for rapid deployment on existing platforms.

Key highlights

Integrating Aurora into the healthcare ecosystem allows you to: Simplify access to information regarding departments and medical specialties. Provide instant answers to administrative and practical questions from patients and their families. Provide precise guidance toward forms, preparation documents, and the appropriate contacts.

Use Case #3: Maximizing tourist conversion for Tourism Offices

Tourism Offices and regional promotion agencies manage fragmented databases (accommodation, events, activities). Visitors require contextualized and immediate information. Their challenge: transforming a vast volume of information into effortless discovery and bookings.

Examples of managed tourism inquiries
  • “What can we do as a family this weekend if it rains?”
  • “Which museums are open on Monday afternoons?”
  • “Where can I rent an electric bike near the train station?”
  • “What are the opening hours for the Château de la Roche?”
Key benefits for your agency
  • Increased conversion rates and higher footfall for local partners.
  • Value-added tool for the Tourism Office to showcase the local offering.
  • Cost reduction related to direct customer support management (front desk, phone).
  • Addition of a “smart” feature that enriches the user experience (UX) of your tourism websites.

Key highlights

Deploying Aurora means providing an autonomous AI that: Automatically ingests and analyzes all content and documents (including complex PDFs). Interprets citizens’ natural language (intents, procedures, urgencies) beyond mere keywords. Provides concise and precise answers to instantly resolve the information search process.

Don’t miss the opportunity to add the market’s most reliable and simple AI technology to your portfolio.

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